0107 - Crisis Intervention

Course Description

Hours: 12

Helping professionals regularly encounter conflict and crisis situations in various work environments. At times, they can seem overwhelming and taxing, even for the most seasoned professional. Managing conflict and crisis effectively can dramatically decrease individual, family and a community’s possible traumatic and/or mental health reactions, increase coping strategies, reduce the possibility of chronic or maladaptive symptoms and re-establish pre-crisis equilibrium or functioning. The emphasis of this Professional Development course will relate to mental health in a variety of possible settings with various populations including: children and youth, adults, seniors and families in the context of broader systemic influences.

Upon completion of this course, participants can expect to:

• Increase their knowledge base related to conflict resolution and crisis intervention theory, as well as models of practice and their application in various settings.
• Gain valuable verbal de-escalation skills for individuals with varying presentations (including individuals with disorganized thoughts, alcohol-related behaviours, etc.).
• Increase one’s awareness regarding personal and organizational safety considerations. 
• Increase their awareness of personal reflexivity, triggers, values and beliefs related to conflict and crisis themes.
• Review skills in assessing for suicidality.
• Gain an understanding of broader systemic influences, as well as work with diverse populations/social locations and the possible role of spirituality as it relates to crises.

This course will offer numerous practical skills and interventions, case examples, practice exercises, video clips and rich discussions as experiences are shared by the instructor and participants. In addition, there will be useful handouts for future referencing.
  
Please Note: As themes for review are quite varied and are all important, there is room for flexibility around the workshop themes, depending on the experiences and interests of the participants. Hope to see you there!

Notes

Time Zone: All listed class times are held in ET (Ontario, Canada).

For more information contact the Faculty of Social Work Professional Development office:

Email: fswprofessionaldevelopment@wlu.ca
Phone: 548-889-5128

Cancellations and Transfers
Be sure to carefully review our cancellation and transfer information before registering.

Website: wlu.ca/fswpd

Applies Towards the Following Certificates

• Trauma Certificate : Trauma Certificate