Course Description

Hours: 12

Understanding the impact of crisis and trauma on peoples’ lives and being able to respond in meaningful ways are crucial skills for those working in the helping professions.

This professional development course will provide both a conceptual framework and practical skills for assessment and interventions when working with those who have experienced a range of crisis and/or traumatic experiences.

This course will leave participants with:

  • An understanding of the meaning of crisis and practical crisis intervention skills.
  • A conceptual framework for understanding trauma.
  • Practical and applicable therapeutic tools for responding to trauma and traumatized individuals.
  • Specific counseling techniques that are proven effective for people with lived trauma experiences.
  • An understanding of the impact of vicarious trauma and compassion fatigue, as well as skills to manage the impact of the work on ourselves.

Sue and Sandy use a relaxed, interactive teaching style with lots of discussion and time to reflect on the material. Come to the course prepared to interact and practice the skills!

CCPA -- Pre-approved for 12 CEUs


For more information contact the Faculty of Social Work Professional Development office:

Email: fswprofessionaldevelopment@wlu.ca
Phone: 548-889-5128

Cancellations and Transfers
Be sure to carefully review our cancellation and transfer information before registering.

Website: wlu.ca/fswpd

Applies Towards the Following Certificates


This course has already taken place for the current academic year (July 1, 2024 to June 30, 2025).

The 2025/2026 Faculty of Social Work Professional Development course dates will be posted on this website on July 3, 2025.

Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens.
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